
City Water
Do City Water Standards live up to your expectations?
City water treatment facilities strive to provide safe drinking water for their communities. While government standards ensure that the water meets certain safety criteria, it is possible that trace amounts of contaminants may still be present. While these contaminants might be within legal limits, individuals may still prefer to take additional steps to ensure the water they consume meets their own personal purity standards.
Common City Water Problems
Although most city water is treated, it can still cause problems around your home. Common city water contaminants and issues include:
Chlorine and Chloramine
These chemicals are necessary for disinfection, but they can add unwanted tastes and smells to water. Chlorine and Chloramines can also dry out skin, hair, rubber seals and parts in water-using appliances and can fade fabrics more rapidly when washed.
City water can still stain and ruin clothing, sinks, tubs, toilets, water-using appliances, even tableware. A replacement may be required, or it could take a lot of effort to remove the stain.
Chlorine taste and odor are common complaints. During certain times of the year, many also notice an unpleasant algae smell and taste. Algal blooms could also be responsible for minor health-related issues.
Scale and hard water
Scale or limescale is the white, chalky buildup from hard water minerals in water that’s left on fixtures and water-using appliances. It is unsightly and can reduce the life, appearance and efficiency of fixtures, water appliances and other items around your home. Some water treatment plants reduce the amount of hardness in the water, but they don’t provide you with soft water.
Are you on Well Water?
Well Water has it's own problems.
Different Types of Water
Because the water in your water system will have different uses we need to identify where the water will be used so we can provide the best water available for the end goal.

Raw Water
Raw water is water found in the environment that has not been treated and does not have any of its minerals, ions, particles, bacteria, or parasites removed.

Working Water
Working water, for washing, bathing and cleaning, makes up 99 percent of the water that’s used in the home. Even though your water is supplied by a city or municipality, it is probably hard and likely contains a disinfectant like chlorine or chloramine. Hardness can cause problems with your water-using appliances, surfaces that come in contact with water, fixtures and tableware. Over time, chlorine/chloramine can damage your clothing in the wash, and it can dry out rubber seals in water-using appliances. City working water is frequently treated with a prefilter, water softener and dechlorination or chloramine removal system.

Drinking Water
Although the water you use for drinking and cooking makes up about one percent of the water used in your home, its quality is probably most important to you. To make sure water is safe for human consumption, water supplies are treated with disinfectants at the water treatment facility. These disinfectants ensure the water meets guidelines set by the Environmental Protection Agency (EPA). For safety reasons, the disinfectant must remain in the water while it travels through the distribution system to your home, but once there, it is no longer needed (or wanted).
Good, Better, Best: Tailored Water Treatment Options
GOOD
Kinetico® POWERLINE
Electric Head &
A200 Drinking Water Station
BEST
Kinetico® Q850
Non-Electric Head &
K5 Drinking Water Station
Choose One: Whole Home Water Treatment
Kinetico® PowerlinePRO

- Effective Hardness and Iron Reduction: Removes up to 100 grains of hardness and 10 ppm of iron for cleaner, scale-free water.
- Enhanced Appliance Longevity: Protects plumbing and water-using appliances from damage caused by hard water, extending their lifespan.
- Efficient Regeneration: Metered demand ensures regeneration only when needed, reducing water and energy consumption.
- User-Friendly Design: Features easy-to-use controls, a brine tank with a grid plate and safety refill, and a system bypass for convenience.
- Durable Construction: Built with a non-corrosive tank, durable valve, and backed by a 5-year limited warranty for reliability.
Kinetico® Q850
- Non-Electric Operation: Powered by moving water, eliminating the need for timers or computers, ensuring reliable and energy-efficient performance.
- Quad Tank Design: Combines filtration and softening into a single system, providing continuous clean and soft water 24/7 while saving space.
- Efficient Regeneration: Countercurrent regeneration uses less water and salt while delivering optimal system efficiency and preventing hardness breakthrough.
- Advanced Filtration Options: Includes carbon filtration for chlorine and odor removal or Macrolite® filtration for fine pre-filtration, removing particles as small as five microns.
- Durable and Long-Lasting: Corrosion-resistant tanks and valves ensure reliable operation, even in harsh conditions, protecting plumbing and appliances.
Choose One: Drinking Water Station
Kinetico® A200 Drinking Water Station

- Reliable Contaminant Reduction: Certified to reduce arsenic, lead, fluoride, chlorine, cysts, and other harmful impurities for safer drinking water.
- Efficient and Practical Design: Includes a standard lead-free tap and simple operation for everyday use.
- Compact and Cost-Effective: Designed to provide high-quality water without taking up excessive space or breaking the budget.
- Certified Performance: Meets NSF/ANSI Standards 42 and 58, ensuring effective removal of both aesthetic and health-related contaminants.
- Dependable Warranty: Offers a 7-year parts warranty and a 2-year membrane warranty for peace of mind.
Kinetico® K5 Drinking Water Station
- Advanced Filtration Technology: Features VOC Guard, Puremometer® filter life indicator, and EverClean® rinse for superior performance and extended filter life.
- Unparalleled Customization: Includes FlexFiltration, allowing users to adapt the system to specific water quality needs.
- Enhanced Contaminant Removal: Reduces a wide range of impurities, including VOCs, PFOS/PFOA, MTBE, and heavy metals for unmatched water quality.
- Premium Design: Comes with a designer lead-free tap and a QuickFlo® storage tank for convenience and style.
- Superior Warranty Coverage: Provides a 10-year warranty on parts and the membrane (when paired with a Kinetico softener), ensuring long-term reliability.
Free In-Home Analysis
Life is better with Kinetico
Experience a well-hydrated life. Water that's freed of both natural and man-made issues. Water that tastes better, worked better in your plumbing and appliances, makes skin and clothes feel better and saves money and time too. Experience life hydrated by Kinetico.
Based on the results of your specific water analysis, our water treatment expert may recommend different or additional equipment to get the quality of your water where you want it.
Do you have smelly hot water?
Smelly water coming from your hot water tank is likely due to a high level of bacteria that can be found in untreated water. Our licensed plumbers are available to come repair or replace aging water heaters.
City Water FAQs
Water Treatment Blog

Water Doctor of Washington
Established in 1965 as Rainwater, and later as Water Doctor in 1997, our company has a long-standing tradition of serving the community. In 2023, we combined to form Water Doctor of Washington. As a local, family-owned business headquartered in Chehalis, WA, we are your trusted source for water treatment and plumbing solutions in Washington State.
This map indicates our Water Treatment installation and service area. If you would like to schedule a consultation to discuss treating your city water please click here.