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Why We Ask Where You Live, Your Water Source, and System Chemicals Matter

October 30, 2023

The Power of Precision

At Water Doctor of Washington, we're all about providing tailored solutions for your water treatment and plumbing needs. To ensure we offer the most effective and efficient service, we ask a few crucial questions. We want to know where you live, your water source, and whether your system uses chemicals. These seemingly simple questions play a pivotal role in crafting a maintenance program that's perfect for your unique situation. Let's dive into why they matter.


Geographic Specifics Matter

  • Different Areas, Different Concerns:
  • Your location plays a significant role in your water treatment needs. Washington State is a diverse region with a wide range of water quality challenges. Three major geographic areas have distinct water concerns. By knowing where you live, we can better understand the specific issues that might affect your water supply, allowing us to provide targeted solutions.
  • Eco-Friendly Practices:
  • As a company deeply rooted in an active lifestyle and outdoor living, we're committed to reducing our carbon footprint. By grouping customers in the same geographic area together, we can plan our service trips more efficiently, reducing the environmental impact of our operations. This means less travel time and more productive service visits.


Understanding Your Water Source

  • City Water vs. Well Water:
  • The source of your water matters. City water is typically treated before it enters your home, making it inherently less problematic than raw well water. Well water often requires more frequent maintenance due to its raw, untreated nature. Understanding your water source helps us determine the level of treatment and maintenance your system requires.


System Chemicals and Maintenance

  • Balancing Act:
  • Some water treatment systems use chemicals like chlorine or coagulation to address specific water issues, such as bacteria, minerals, silica, limescale, and more. These chemicals are crucial for ensuring your water is safe and clean. However, they also require regular maintenance to maintain the right chemical balance and levels for proper operation. By knowing if your system uses chemicals, we can create a maintenance program that keeps your system working optimally.


Asking where you live, your water source, and whether your system uses chemicals may seem like routine questions, but they're the key to delivering precise, efficient, and eco-friendly service. Water treatment is not one-size-fits-all, and by understanding your unique circumstances, we can provide maintenance programs that address your specific needs. To see what MaintenancePRO programs your system qualifies for visit our MaintenancePRO plan finder here.

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